FAQ’s

“Questions are the door of knowledge”

This is the “I want to know more section”. You have Questions. We have Aswers. Are you curious about the Virtual Assistance Industry? Are there certain procedures that are unclear? Don’t hesitate. Give us a call or send us an email. Your consultation is Free and Confidential.

One word of advice: Once we get the ball rolling, you will be surprised at how easy it is to clear your desk, and get your projects done!

How can I contact you?

You may reach us by phone at: 1-450-304-2820 or by email. You can also send us an information request by following this link to our Contact page.
We are here to answer your questions.

What are your office hours?

Our office hours are from 8am to 6pm EST. Monday to Friday. You may also reach us by email in the evenings. 

What do you charge for exactly?

As a Virtual Assistant, we charge a fee for the services we offer. Our rates are based on the complexity of the project, and the Package Plan chosen. From the moment your Agreement is signed, you know exactly how much it will cost you to retain our services, and how many hours are at your disposal.

I would like to work with you on my next project. Can you explain what are the procedures?

After our first meeting we will forward to your attention the following:

A Work and Confidentiality Agreement.
Sign the documents and return them to our attention by email attachment or by fax.
Your first invoice.
Payment may be done by PayPal or Interact Email Money transfer.

How do I send my projects to your attention?

Customers can submit their projects via phone, email, fax, FTP, regular mail or by courier.

What are some of the benefits of hiring a Virtual Assistant (VA)?

You pay only for the actual time spent working on your projects.
No need to rent a physical workspace or additional equipment.
Productivity and ease at its best!

Why should I use the services of a Virtual Assistant versus that of a temporary agency?

Unlike the help that you will find with a temporary agency, as a Virtual Assistant and Business Owner our goal is to “Work WITH our customers” and not “Work for them”.

As the saying goes: “Pleasure in the job, puts perfection in the work.”

What type of Administrative Services will I find at Virtual Managing Associates?

Please follow this link to the Administrative Services web page.

How can I trust that my personal information will remain secure?

As a Business Owner and Virtual Assistant, under no circumstances do we share information about our clients with third parties. Period. Your privacy is important to us. We will never share, sell, rent or trade your information to others. You can rest assured that your sensitive information or material will be treated with the utmost integrity and respect.