Posts Tagged "virtual"
Is your Virtual Assistant really working?
The other day, sitting with some friends discussing our jobs, somebody told me quite bluntly: Chris, you work from home. So who knows what you are really doing? This one took me a few moments to figure out. What? Are you saying that I sit at home all day doing my nails and playing games on the web? To be honest, I felt like answering worst than this, but being in polite company, I moved on. Regardless of the above, the statement in itself does ask that maybe a clarification of “What Do I Do All Day” be put forth. In other words, as a Virtual Assistant, working with no supervision from a “Boss” what do I really do? Well, to put it...
Read MoreCustomer Service as a Lost Art?
I have this thing about ‘Customer Service’. Maybe it has to do with my age. Maybe its the way I was raised. I don’t know. But I will tell you one thing: Customer Service is not what it used to be! Why do I say that? Well…Let’s just put it this way. In this past week, I’ve had a few issues that needed to be addressed, which meant dealing in “real time” with Customer Service representatives. I’m not taking emails here. No. What I am saying is picking up a real phone. Yes, moving away from my pc and talking to a ‘live’ human being. Oh…the pain of it all! I know, I’m ranting. But then, let me ask you one thing… Is Customer...
Read MoreChoosing a company name, what’s in it?
How do we find a name for our company? Do we search the Web for inspiration? Ask our friends for ideas. Post on an online forum, and ask a stranger for their opinion? Regardless of the route we take, finding the right name can make our company the talk of the town, or spell disaster in the future. Now, I am positive that some of you reading this post are right in the middle of this dilemma. You have more than a few names on hand, all as good as the last one, and you simply can’t make up your mind. Well, let me tell one thing. Been there, done that. And how long did it take me to make a decision? To be honest, it took me close to a month to find the proper...
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