I have this thing about ‘Customer Service’. Maybe it has to do with my age. Maybe its the way I was raised. I don’t know. But I will tell you one thing: Customer Service is not what it used to be! Why do I say that? Well…Let’s just put it this way. In this past week, I’ve had a few issues that needed to be addressed, which meant dealing in “real time” with Customer Service representatives. I’m not taking emails here. No. What I am saying is picking up a real phone. Yes, moving away from my pc and talking to a ‘live’ human being. Oh…the pain of it all! I know, I’m ranting. But then, let me ask you one thing… Is Customer...
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